Browser-Based Phone Dialer Built Into Your CRM
Make and receive calls directly from your browser — no desk phone required. Purchase virtual phone numbers, configure ring groups, forward calls, and log every call automatically in your CRM. Powered by Twilio.
Phone Dialer Features
A full-featured VoIP phone dialer for sales teams — connected directly to your CRM, leads, and call logs.
Browser-Based Calling
Make and receive calls from any browser — no desk phone, no hardware, no software installation. Works on desktop, laptop, or tablet with a microphone.
Virtual Phone Numbers
Purchase local or toll-free virtual phone numbers for your business. Assign numbers to specific teams or ring groups. Manage all numbers in one dashboard.
Ring Groups
Route inbound calls to the right team. Create ring groups that notify multiple agents simultaneously — the first available agent answers. Never miss a call.
Call Forwarding
Forward calls from your virtual number to any external phone number. Useful for after-hours coverage or routing to personal phones when out of the office.
Automatic Call Logging
Every call is automatically logged in the CRM. Duration, direction (inbound/outbound), agent, and timestamp are all recorded against the lead or customer record.
Full Call History
View the complete history of every call made or received against any lead or customer. Never lose context about a prospect's calling history.
Frequently Asked Questions
How does the TFA browser phone dialer work?
TFA's phone dialer is powered by Twilio and runs entirely in your browser. You purchase a virtual phone number, and you can then make and receive calls from any device with a microphone and internet connection — no desk phone or additional hardware required.
Is the phone dialer included in the free plan?
The phone dialer is available as a separate paid add-on. It requires compliance review and approval before access is granted. Contact us for details on the dialer add-on pricing.
What are ring groups in TFA?
Ring groups let you route incoming calls to a group of team members. When a call comes in to your virtual number, all agents in the ring group are notified and the first one to answer takes the call — ideal for sales teams.
Are call logs automatically saved in the CRM?
Yes. Every inbound and outbound call is automatically logged in the CRM with the duration, timestamp, direction, and which agent handled it. Calls appear in the activity timeline for the associated lead or customer record.
Ready to call from your browser?
The dialer add-on is available after sign-up. Start with the free CRM and request dialer access.